Findings revealed that the Truecaller Privacy Policy was not in compliance with global laws on data protection and the Nigeria Data Protection Regulation (NDPR) in particular.
Some provisions of the Truecaller Privacy Policy were clearly excessive and invasive of the privacy of its users. According to NITDA, the policy can be exploited to ‘’put many Nigerians in unsavoury conditions.’’
Truecaller service collects far more information than it needs to provide its primary service.
Members of the public may also decide to delist themselves from the Truecaller Service completely’’, he said.
NITDA’s findings revealed that there are over seven million Nigerians who are active users of the Service, hence the need to enlighten the public on some of the areas of non-compliance as well as guide those affected.
Truecaller is a smartphone application which has features of caller-identification, call-blocking, flash-messaging, call-recording, Chat & Voice which uses the internet. The service requires users to provide a standard cellular mobile number for registering with the service.
Some provisions of the Truecaller Privacy Policy were clearly excessive and invasive of the privacy of its users. According to NITDA, the policy can be exploited to ‘’put many Nigerians in unsavoury conditions.’’
Truecaller service collects far more information than it needs to provide its primary service.
“In view of this, we urge all Nigerians to take advantage of Article 4 of the Truecaller Privacy Policy which provides –
“If any persons do not wish to have their names and phone numbers made available through the Enhanced Search or Name Search functionalities, they can exclude themselves from further queries by notifying Truecaller via its website at www.truecaller.com or as set forth in the contact details…”
Members of the public may also decide to delist themselves from the Truecaller Service completely’’, he said.
NITDA’s findings revealed that there are over seven million Nigerians who are active users of the Service, hence the need to enlighten the public on some of the areas of non-compliance as well as guide those affected.
Truecaller is a smartphone application which has features of caller-identification, call-blocking, flash-messaging, call-recording, Chat & Voice which uses the internet. The service requires users to provide a standard cellular mobile number for registering with the service.