So long you are using an android smartphone, you might have probably come across some of this error when you try to download an app from Google Play Store… errors containing random numbers that even your mathematical sense of reason cannot decode.
Well, here are some Google play error codes and how to fix them. It will be divided into two or three part but here is part 1 of it.
1. Google Play - Error DF-BPA-09 'Error Processing Purchase'
Google Play Error Processing Purchase DF-BPA-09 happens quite often when trying to download an app. This problem won’t go away if you simply try downloading again, so you’ll need to go into the settings.
Solution
The problem is not due to individual users, but to Google Play itself, so we’re hoping it will be fixed in the near future. In the meantime, here is what you can do:
Go into the Settings of your device
Tap on Apps or Applications Manager (the name varies depending on your device).
Swipe to the All column.
Scroll down until you see Google Services Framework
Finally, choose Clear data and then OK.
Well, here are some Google play error codes and how to fix them. It will be divided into two or three part but here is part 1 of it.
1. Google Play - Error DF-BPA-09 'Error Processing Purchase'
Google Play Error Processing Purchase DF-BPA-09 happens quite often when trying to download an app. This problem won’t go away if you simply try downloading again, so you’ll need to go into the settings.
Solution
The problem is not due to individual users, but to Google Play itself, so we’re hoping it will be fixed in the near future. In the meantime, here is what you can do:
Go into the Settings of your device
Tap on Apps or Applications Manager (the name varies depending on your device).
Swipe to the All column.
Scroll down until you see Google Services Framework
Finally, choose Clear data and then OK.
2. Google Play – Error DF-BPA-30
The cause of this error comes from Google servers themselves. First, we will tell you that waiting is a great solution, but other solutions work for some users.
Solution
The cause of this error comes from Google servers themselves. First, we will tell you that waiting is a great solution, but other solutions work for some users.
Solution
Open the Google Play Store on the web (use a PC, for example) Then choose an application install it on your Android, which should logically send you the infamous error [DF-BPA-30] Get back on your smartphone and try the download, which should now be operational again Otherwise, you can try to delete the data or clear the cache of "Google Play Services".
3. Google Play – Error DF-DLA-15
Downloading an update or an application may fail with this error.
Solution
The first thing to do is to clear the cache and data of the Play Store app. To do this, go into the Settings, tap Applications and look for the Play Store and you can delete the cache and data. On some smartphones, you must enter the Storage tab to see this option.
4. Google Play - Error rh01
Error retrieving information from server.
First solution
Go to Settings > Apps > All > Google Play Store and select both Clear data and Clear cache. Do the same for Google Services Framework.
Second solution
Remove and re-add your Gmail account, restart your device and then re-add your Gmail account.
5. Google Play - Error rpc:s-5:aec-0
Error retrieving information from server.
Solution
Go to Settings > Apps > All > Google Play Store and select Clear cache and Uninstall updates. Do the same for Download Manager and Google Services Framework.
6. Google Play – Error retrieving information from server
This error message often appears when updating or downloading an app. Google's servers are unable to retrieve information from your Google account. You can delete and re-register, but wait a few hours to see if the problem persists. Sometimes it'll just take care of itself.
Solution
Go to the Settings> Accounts> Google 'to delete your Google Account'
Once this is done, you must reboot your device, then re-synchronize the account
Finally, open the Settings> Applications> All> Google Services Framework. Inside, you must click Options 'Clear Data' and 'Force Stop'
8. Google Play – Error authentication required
This problem is quite common on Android devices. But rest assured, we have three possible solutions to deal with it. One of these tips should resolve your problem.
3. Google Play – Error DF-DLA-15
Downloading an update or an application may fail with this error.
Solution
The first thing to do is to clear the cache and data of the Play Store app. To do this, go into the Settings, tap Applications and look for the Play Store and you can delete the cache and data. On some smartphones, you must enter the Storage tab to see this option.
4. Google Play - Error rh01
Error retrieving information from server.
First solution
Go to Settings > Apps > All > Google Play Store and select both Clear data and Clear cache. Do the same for Google Services Framework.
Second solution
Remove and re-add your Gmail account, restart your device and then re-add your Gmail account.
5. Google Play - Error rpc:s-5:aec-0
Error retrieving information from server.
Solution
Go to Settings > Apps > All > Google Play Store and select Clear cache and Uninstall updates. Do the same for Download Manager and Google Services Framework.
6. Google Play – Error retrieving information from server
This error message often appears when updating or downloading an app. Google's servers are unable to retrieve information from your Google account. You can delete and re-register, but wait a few hours to see if the problem persists. Sometimes it'll just take care of itself.
Solution
Go to the Settings> Accounts> Google 'to delete your Google Account'
Once this is done, you must reboot your device, then re-synchronize the account
Finally, open the Settings> Applications> All> Google Services Framework. Inside, you must click Options 'Clear Data' and 'Force Stop'
8. Google Play – Error authentication required
This problem is quite common on Android devices. But rest assured, we have three possible solutions to deal with it. One of these tips should resolve your problem.
Solutions 1. Enter the Accounts tab in the settings of your phone. Then remove the Google account and add it again. If everything works after this then it was a simple little error that's sometimes displayed after an update.
Solutions 2. Go into your Settings, tap Application manager then go into the Google Play Store. Delete the data from this menu (you can also clear the cache).
Solutions 3. Maybe the problem is not really in your authentication, but the Play Store itself. In this case, you only have to go to application settings (Settings>Applications), search the Play Store and click Uninstall updates. Maybe you need to disable the Play Store to get to this started. That way you get the version of the Play Store that you had when you purchased the phone, you just have to update it and then re-register.
9. Google Play - Package File Invalid
Play Store error.
First solution Go to Settings > Apps > All and select the app that's causing the problem, then select Clear cache and Clear data. Try again in Google Play Store.
Second solution Install app through Google Play Store website.
Third solutionDisable Wi-Fi and download or update the app using mobile network data.
Fourth solutionGo to Settings > Apps > All > Google Play Store and select Clear cache and Clear data. Do the same for Google Services Framework.
Fifth solutionRemove your Google account, restart your device, re-add your Google account and try again.
10. Google Play – Error 8
This error occurs when you want to download an application and the download stops.
Solution
First of all you have to make sure that Google Play Service is installed on your device. If your problem is not solved then go to Settings>Apps>All> Google Play Services and disable the application. After this, it will ask you to restore the factory settings, you need to just confirm it. If still your problem is not solved then you have to contact Google support.
11. Google Play Store Error – Error 18
This error occurs when you want to re-install application that you have already installed on your Android phone. Though there is no 100% guaranteed solution to fix this error, but you can try the following solution below to fix error 18.
Solution
Remove the SD card from the Android phone/tablet and re-insert the memory card. It works for some users but not for all. You can also Contact Google Support, if problem still exist. The last alternative is that you can reset your Android phone.
9. Google Play - Package File Invalid
Play Store error.
First solution Go to Settings > Apps > All and select the app that's causing the problem, then select Clear cache and Clear data. Try again in Google Play Store.
Second solution Install app through Google Play Store website.
Third solutionDisable Wi-Fi and download or update the app using mobile network data.
Fourth solutionGo to Settings > Apps > All > Google Play Store and select Clear cache and Clear data. Do the same for Google Services Framework.
Fifth solutionRemove your Google account, restart your device, re-add your Google account and try again.
10. Google Play – Error 8
This error occurs when you want to download an application and the download stops.
Solution
First of all you have to make sure that Google Play Service is installed on your device. If your problem is not solved then go to Settings>Apps>All> Google Play Services and disable the application. After this, it will ask you to restore the factory settings, you need to just confirm it. If still your problem is not solved then you have to contact Google support.
11. Google Play Store Error – Error 18
This error occurs when you want to re-install application that you have already installed on your Android phone. Though there is no 100% guaranteed solution to fix this error, but you can try the following solution below to fix error 18.
Solution
Remove the SD card from the Android phone/tablet and re-insert the memory card. It works for some users but not for all. You can also Contact Google Support, if problem still exist. The last alternative is that you can reset your Android phone.
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mobile